Description
About the job
Are you ready to Be Part of Something BIGGER?
Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.
We are seeking a proven dynamic leader to join M.E. Flow, located in Lorton, VA in the key role of General Manager. This individual will be responsible for sales, operations, profit/loss and must have a proven track record of achieving or exceeding revenue and profit goals. Our organization believes in developing leaders and decision-makers. The role will provide you significant autonomy along with organizational support to help you succeed.
Essential Responsibilities:
Creating, communicating, and implementing the mission and overall direction. Making sure the direction is communicated on a level that allows every employee to feel as if they are part of something bigger than themselves and that their role is strategically important to the organization.?
Leading managers of multiple business layers of a very successful organization
The General Manager helps formulate and implement the strategic plan for the company and work with all levels of the organization to execute.
Maintaining awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, new industry developments and standards, and so forth.?
Lead company through change including expanding upon business offers and exploring new ideas and ways of doing things
Evaluate the success of the organization using a set of strategically important measures to determine the ongoing success - or lack thereof - that the organization is experiencing. Use measurable aspects of the work environment to gauge other aspects of business success.?
Manage and develop the leadership staff, the General Manager’s responsibilities include hiring, terminating, and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance, and directing work assignments to ensure effective use of resources and customer satisfaction.
With the participation of the executive team, the General Manager meets regularly with senior company leadership to make sure that decisions the organization needs are well-thought out and timely. Uses this team to spread ideas and direction throughout the organization until every employee understands their expected role and responsibilities for contribution.?
Evaluates workload in a way that best utilizes manpower and maximizes profits.
Ensure all process and procedures are followed.
Observes all safety and Company rules and regulations in the performance of duties.
The General Manager has full financial responsibility for center organization.
Attend to customer escalation issues/satisfaction.
Identify and communicate where improvements can be utilized.
We offer:
Generous bonus plan based on performance
Auto Allowance
Paid Training
Discount Gym Membership
Health insurance
Dental insurance
Vision insurance
Employee discounts
401K Plan with match and no vesting
Flexible spending account
Health savings account
Life insurance
Paid time off
Company paid Short Term Disability
Advertised pay is avg base plus bonuses for the General Manager position
Our ideal General Manager candidate will have the following:
Strong desire to lead and develop others
Industry related knowledge and experience
5 or more years leading teams in a related industry
3+ years of Profit and Loss experience
Proven sales experience in business to consumer home services sales
A progressive career path with home services trades experience
Demonstrated success and stability in their prior roles
Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state or local laws. This policy applies to all employment practices within our organization.
