Remote/Hybrid Role: Onsite 2-3 days a week
Job Summary:
As a Director of Regional Operations, you will manage our WeCare addiction treatment clinics in partnership with in-clinic administrators and medical directors as part of our Indigenous Pact leadership team. You will have responsibility for overseeing business and care operations and a wide array of shared service functions including marketing, patient billing, technology and human resources support services while actively working to grow our business by working in partnership with healthcare and community service leaders in the community.
Our Director of Regional Operations ensures daily operational needs are addressed in support of patient care model while achieving annual business goals, clinical quality measures, and experience guidelines. Actively identifying and supporting innovation and process-oriented improvements, administrative and care services, patient, and facility growth.
Experience working in a patient care, medical provider, addiction treatment or healthcare leadership roles is a must.
Essential Job Functions:
Promote a patient-centered approach throughout the organization, emphasizing empathy, respect, and personalized care.
Perform overall management duties for the daily operation of clinic operations, patient outreach, engagement, and care in support of addiction treatment and patient care.
Manage shared services functions requests design, implementation and functionality of the Medical Centers and Primary Care Office’s
Build management and community relationships fostering teamwork, collaboration, network development, patient referrals and care coordination.
Manage operational budget, expenses, performance measures, reporting and analytics.
Support planning, designing, training, communication and roll out of new services, facilities, policies.
Develop and execute projects to launch or expanded new care programs or services
Maintain awareness of Federal, State, and Local regulatory and compliance environment
Identify and optimize patient referrals, care, billing and retention strategies.
Foster clinic best practices within and beyond the four walls of the clinic
Overseeing the operations of multiple clinic locations within the specific region, ensuring smooth and efficient workflow and adherence to operational standards.
Be a leader in addiction management, treatment and recovery operation in the region
Why Choose Indigenous Pact?
Unlimited paid time off to cultivate personal and professional balance
Competitive benefits including 401(k), Medical, Dental, and Vison insurance
Open, transparent lines of communication with leadership
Committed to giving back to improve our communities and environmental impact
A people development focused environment where you have autonomy to drive your career path
